Frequently Asked Questions
What Areas Does CleaDeep Deliver To?
We deliver to the 49 contiguous states of the United States. Please note that we currently do not offer shipping to Alaska, Hawaii, or outlying islands.
How Much Does Shipping Cost For CleaDeep Range Hoods?
Shipping isfree within the U.S. For additional accessories or special delivery requests, please contact us for more details.
How Long Will It Take For My Order To Be Delivered?
Online Orders: Typically, your order will be shipped within 1 working day after purchase and is expected to arrive within 7 days of shipment.
Offline Orders: Delivery times depend on the dealer’s actual shipping situation, usually taking 2-3 days.
What Is The Return Policy?
We have a 45-day return policy. Before starting the installation, please inspect your order for any exterior damages or defects. To test the function of your range hood, plug in the unit to make sure that it runs properly as we do not take returns for installed units.
Returns related to product defects or damage have no return fee. For non-defective returns, a restocking fee of 10% applies if the packaging is in good condition. If the packaging is damaged, the fee will be 20%, with a maximum of US$200.